Shipping & Returns

Shipping

How do orders ship?

We work with FedEx, UPS, USPS and DHL in order to provide the best options and service to each of our customers.

What about signed pieces?

Signed pieces may take 2-3 weeks to ship as sometimes it requires coordination with the artist. 

How much does it cost to ship items purchased from the shop?

Domestic
 
We offer a flat rate shipping fee of $7.95 for any purchase under $150. For any order over $150, standard US shipping is FREE. Premium and expedited shipping is available for all orders.

International
Living overseas? We offer international shipping to meet your needs. If you don't see your country available at checkout, please contact us at hello@theprospectny.com and someone from our team will assist you.

Buyers are responsible for any taxes, duties and brokerage fees that may be billed by customs in accordance with your respective country's policies. 

Payment

What types of payment do you accept?

We accept Visa, MasterCard, American Express and Discover cards. Apple Pay, Amazon Pay and Paypal are also available at checkout.

What currency do you use?

All prices are shown and processed in USD.

Returns

Can I return my order?

Yes, if you are not 100% satisfied with our products you may return your order. A return shipping fee of $5.95 will be deducted from your order. Returns are accepted within 30 days of you receiving the product. We will provide you with a return label and the items should be returned in the same packaging they arrived in, if available.

How can I make my return?

It’s easy - email us and we’ll help you get started. We hope you love our products as much as we do, but if not, we’ll take care of it! Please send us a message at hello@theprospectny.com.

Get in touch!

We’ll let you know all about our latest editions and specials.