Shipping & Returns
How do orders ship?
We work with FedEx, UPS, USPS and DHL in order to provide the best options and service to each of our customers.
What about signed pieces?
Signed pieces may take 2-3 weeks to ship as sometimes it requires coordination with the artist.
How much does it cost to ship items purchased from the shop?
Buyers are responsible for any taxes, duties and brokerage fees that may be billed by customs in accordance with your respective country's policies.
What types of payment do you accept?
We accept Visa, MasterCard, American Express and Discover cards. Apple Pay, Amazon Pay and Paypal are also available at checkout.
What currency do you use?
All prices are shown and processed in USD.
Price Adjustment Policy
Purchases made online at prospectny.com may be eligible for a price adjustment credit if the purchase was made within 7 days prior to the change in price. Credits are typically issued within 3-5 business days.
Can I return my order?
Yes, if you are not 100% satisfied with our products you may return your order. A return shipping fee of $5.95 will be deducted from your order. Returns are accepted within 14 days of you receiving the product. We will provide you with a return label and the items should be returned in the same packaging they arrived in, if available.
How can I make my return?
It’s easy - email us and we’ll help you get started. We hope you love our products as much as we do, but if not, we’ll take care of it! Please send us a message at firstname.lastname@example.org.